Cookie Policy

This Cookie Policy explains how Ledger AI uses cookies and similar technologies on ledgerai.backoffice.digital and in our application. It should be read alongside our Privacy Policy, which explains how we handle personal information more generally.

1. What cookies are

A cookie is a small text file placed on your device when you visit a website. Cookies let a site remember your actions and preferences across pages and visits. We also use similar technologies that work in comparable ways:

• Local storage — data stored in your browser rather than sent with every request. We use it to remember your cookie choice, so the consent banner is not shown again on each page.
• Pixels and tags — tiny images or scripts that record that a page was loaded or an action taken.
• Software development kits and scripts — third-party code, such as Google Tag Manager, that loads other measurement tools.

Cookies are first-party when set by us and third-party when set by another organisation. They are session cookies if deleted when you close your browser, and persistent if they remain until they expire or you delete them.

2. How we use cookies

Strictly necessary

These are required for the site and application to work and cannot be switched off in our systems. They support page navigation, load balancing, secure areas, session management, form submission and fraud prevention. We also store your cookie consent choice so we can honour it. These are set on the basis of our legitimate interest in operating a secure, functional service, and do not require consent.

Analytics and performance

These help us understand how visitors find and use the site — which pages are viewed, how far people scroll, which links are clicked and where errors occur — so we can improve the experience. We use Google Analytics, loaded via Google Tag Manager, for this purpose. The information is aggregated and used for reporting rather than to identify you personally.

Advertising and conversion measurement

These are used to measure the performance of our advertising and to show relevant ads to people who have visited our site. We use Google Ads conversion tracking and remarketing tags. These cookies may be set by Google and may be used to build a profile of your interests across sites.

Functional preferences

These remember choices you make, such as your consent selection and interface preferences, so you do not have to set them again.

3. Third parties that set cookies

Some cookies are set by services we use. Their use of the data they collect is governed by their own privacy policies:

• Google Tag Manager, Google Analytics and Google Ads — measurement, conversion tracking and remarketing. See Google’s privacy policy and how Google uses information from sites that use its services.
• Google Fonts — our typefaces are loaded from Google’s font servers, which receive your IP address as part of the request.
• Hosting and content delivery providers — which may set strictly necessary cookies for security and load balancing.

This list can change as we add or remove tools. We update this page when it does.

4. Managing your preferences

On our site. When you first visit, a banner asks you to accept or decline non-essential cookies. Your choice is stored in your browser’s local storage under cookieConsent. To change it, clear your site data for this domain in your browser settings and the banner will appear again on your next visit.

In your browser. Most browsers let you see which cookies are stored, block or delete them, and refuse third-party cookies. The relevant settings are usually under Privacy or Security:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Opting out of analytics and advertising. You can install the Google Analytics opt-out browser add-on, manage personalised advertising through Google Ads Settings, or use the industry opt-out tools at Your Online Choices.

Do Not Track. There is no agreed standard for how sites should respond to Do Not Track signals, so we do not currently respond to them. We do honour the choice you make in our consent banner.

Blocking strictly necessary cookies will stop parts of the site and application from working, including signing in.

5. How long cookies last

Session cookies are removed when you close your browser. Persistent cookies last from a few days up to two years, depending on their purpose; analytics and advertising identifiers are typically the longest-lived. Your stored consent choice persists until you clear your browser data for this site.

6. Changes to this policy

We may update this Cookie Policy as the technologies we use change. The “Last updated” date at the top of this page shows when it was last revised, and material changes will be signalled through the consent banner.

7. Contact

Questions about our use of cookies:

• Email: [email protected]